Managing the Akamai tool, configuring properties, extracting statistics, reading and understanding support reports, and handling mPulse. Code analysis, automation, and continuous improvement Knowledge of software architectures (Web Architecture) Problem resolution, analytical and monitoring practices, networking knowledge (HTTP/HTTPS, DNS, TCP/IP, TLS/SSL) Security concepts (WAF, OWASP) Atlassian SUITE (Jira, Confluence) Knowledge of the Akamai tool, log reading and analysis