Position Summary: We are seeking a Corporate Services Manager to lead the optimization of operational processes, personnel management, and compliance with standards across hospital units. Key Highlights: 1. Leads continuous improvement of service processes in a corporate environment. 2. Collaborates in the training and development of service personnel. 3. Contributes to the efficiency and control of operational resources. **Join our MAC Corporate Team!** We seek your talent as: **"Corporate Services Manager"** **Work Schedule:** * Monday to Friday, 09:00 – 18:30 hours * Days off: Saturday and Sunday **Requirements:** * **Education:** Bachelor’s degree in Administration, Engineering, Tourism, or related field (degree, professional license, or in process of graduation) * **Experience:** 3 years in Hospitality, Hospitals, Restaurants, Customer Service, or Housekeeping. * **Knowledge of:** Hospital certification and/or regulatory standards, Hygienic food handling, Customer service, Complaint management, Inventory and expense control, Personnel management. * **Knowledge and Software:** Office (Word, Excel, PowerPoint); SAP (desirable) * **Willingness to travel** * **Conversational English** **Responsibilities:** * Monitor departmental processes and initiatives across hospital units. * Deliver training on service-area processes. * Analyze and propose operational improvements. * Control and reduce expenses and resource usage. * Verify compliance with processes across all areas within the General Services Department. * Update and implement processes across all areas within the General Services Department. * Conduct periodic visits to hospital units (UH) according to the established schedule and/or operational needs. * Apply and monitor internal audits of technical and operational processes across all areas within the General Services Department. * Train, review, and analyze monthly reports to ensure proper resource utilization and correct process execution: * Inventories. * Supplier consignments. * Income and expenses. * Out-of-service rooms. * Laundry operations. * General services area logs. * Monitoring compliance with Certification standards, Distintivo H, MAC Service Philosophy, and Service Standards. * Implement processes and monitor openings and new acquisitions. * Implement operational improvement initiatives. * Review supplier consignments and analyze supply expenditure. * Analyze expenses to propose improvements in resource administration. * Support inter-corporate department communication to enhance operations. * Train newly hired personnel – Unit General Services Manager. * Support preparation of reports and follow-up on initiatives for the Service Management team. * Develop and achieve annual objectives to improve unit operations. **WE OFFER:** * A compensation package comprising Base Salary + Attendance and Punctuality Bonus + Grocery Vouchers + Savings Fund. * Statutory benefits. * Candidates meeting the profile requirements are invited to submit an updated CV. MAC Hospitals appreciates the time you invest in this selection process; all our processes are handled confidentially.