Job Summary: We are seeking a professional to serve customers, manage orders, and coordinate deliveries, ensuring customer satisfaction in the art and design sector. Key Highlights: 1. Proactive customer service and effective resolution of customer inquiries. 2. Order tracking and delivery coordination for customers. 3. Smooth communication to ensure customer satisfaction. **About the Company** Editorial Matro, S. A. de C. V. is a renowned company in the art and design sector, dedicated to creating and publishing high-quality graphic materials. At our company, we value creativity, innovation, and excellence in customer service. **Job Requirements** * Minimum education: University-level studies without degree. * Experience in manufacturing companies. * Knowledge of customer service. * Ability to track orders and coordinate product deliveries. * Computer proficiency. **Job Responsibilities** * Proactively serve customers and effectively resolve their inquiries. * Track customer orders and coordinate product deliveries. * Maintain smooth communication with the design team to ensure customer satisfaction. * Identify opportunities to improve service and propose innovative solutions. **Compensation and Additional Benefits** * Monthly salary of 15000 to 17000\. * Permanent employment. * Working hours: Monday to Friday (8 a.m. to 6 p.m.\). * Professional development opportunities. * Positive work environment. Employment Type: Full-time Salary: $15,000\.00 \- $17,000\.00 per month Benefits: * Option for indefinite-term contract * Company-provided mobile phone * Complimentary uniforms Application Question(s): * Do you have convenient access to the Technology Park? Education: * Completed Higher Technical Education (Desirable) Experience: * Customer service: 1 year (Mandatory) Work Location: On-site employment