Communication Coordination

Description

Position Summary: Lead, plan, and execute the university's internal and external communication strategy, safeguarding institutional identity and managing digital presence. Key Highlights: 1. Leadership in developing and implementing an integrated communication strategy for a university. 2. Responsible for institutional identity and digital presence. 3. Strategic interdepartmental collaboration and community management. **General Position Objective:** Lead, plan, and execute the university's internal and external communication strategy. Responsible for safeguarding institutional identity, managing presence across digital platforms, and collaborating synergistically with various academic coordinations and the Marketing Department—serving as a central coordinating hub that ensures service delivery to the institution’s diverse audiences. **Main Responsibilities and Activities:** **1. Institutional Communication Management:** * **Strategic Planning:** Design the annual internal and external communication plan aligned with institutional objectives. * **Corporate Identity:** Oversee correct usage of the brand across all levels and departments. * **Public Relations:** Draft official press releases, manage media relations, and handle reputational crises. * **Strategic Interdepartmental Liaison:** Coordinate campaigns with Marketing to promote academic offerings and institutional events; collaborate with academic units on managing support resources for educational and training services. * **Internal Stakeholder Management:** Strategically address and prioritize communication needs from various academic coordinations, balancing their specific requirements with the university’s overall communication strategy. **2. Community Manager Functions:** * **Social Media Management:** Administer and moderate digital communities (Facebook, Instagram, LinkedIn, TikTok, etc.). * **Content Strategy:** Develop engaging editorial calendars reflecting university life (storytelling). * **Monitoring and Metrics:** Analyze monthly KPIs (reach, engagement, conversions) to optimize digital advertising. * **User Support:** Timely and tone-appropriate resolution of inquiries from prospective and current students. * **Audiovisual Production:** Produce and post-produce content, including photography and video capture, and professional editing of both. **Academic Qualifications:** * **Bachelor’s Degree in:** Communication, Public Relations, Journalism, Marketing, or related field. * **Preferred:** Specialization or certification in Digital Marketing, Social Media, or Organizational Communication. **Experience and Skills:** * **Experience:** Minimum 3–4 years in communication roles, preferably within the education or institutional sector. * **Technical Skills:** * Proficiency in Meta Business Suite, Google Analytics, and scheduling tools (e.g., Metricool, Hootsuite). * Impeccable writing and excellent spelling (mandatory). * Basic graphic design skills (Canva/Adobe) and social-media-focused video editing. * WordPress * Experience in media planning. * **Soft Skills:** * Strategic vision, team leadership, strong organizational ability, and creativity. * **Negotiation and Conflict Management:** Ability to manage expectations across different internal departments. * **Organizational Culture Promotion:** Ability to design strategies strengthening students’, faculty’s, and staff’s sense of belonging and university identity. **Position Details:** * **Position Type:** Full-time / On-site. * **Working Hours:** Monday to Friday **Salary:** $26,000 gross Monthly Salary: $26,000.00 Work Location: On-site employment