Job Objective Maintain standardized portfolio administration processes across all Credimax products, as well as address requirements from Product, Business, internal/external audits, and regulatory authorities (Banxico / CNBV). Key Responsibilities Conduct necessary testing during development and partial production to ensure successful process releases and deployments. * Track incidents reported by the Product and Branch areas related to the portfolio. * Address requirements from Product, Business, internal/external audits, and regulatory authorities. * Update process manuals and policies. * Review business requests to implement adjustments to orders following fulfillment, payment, bonuses, payment plans, and restructuring. Candidate Profile Business Administration experience. \*Knowledge: Banking products, Project Management, Information Analysis, Credit Origination, Process Implementation and Monitoring, Performance Metrics and General Process Experience, Data Interpretation, Test Execution, Agile Methodology, Test Matrix Development, KPI Measurement, Process Mapping. \*Skills: Leadership, Effective Communication, Time Management, Analytical Ability, Data Interpretation, Critical Thinking, Team Management. \*Software: Advanced Excel, Executive Presentations, Project Management Tools, Quality Center, SQL, Postman, Jira, SAS. Value Proposition Statutory Benefits: Vacation starting at 12 days per year, vacation bonus of 25% annually, Christmas bonus of 15 days per year—increasing with tenure. Annual bonus of 1.5x monthly salary. * Working Conditions: 8-hour daily schedule, Monday through Friday. Flexible working hours. Life insurance. * Job Benefits: Role-specific training plan, plus personal skill development programs. University partnership agreements. * Financial Benefits: Payroll advance. Access to credit card. Discounts of up to 10% on products at Elektra and Salinas & Rocha stores—available from day one for cash purchases, and for credit purchases after 9 months of employment. Preferential-rate personal loans available after 2 years of service. Currency exchange services. Investment accounts. Savings account. * Services: Access to nutritionist, psychologist, dentist, library, health improvement contests and programs, personalized guidance and support for personal achievements, family milestones, and major life events. * Promotions and Partnerships for You and Your Family: Discounts at gyms, cinemas, entertainment centers, concerts, restaurants, department stores, optical shops, laboratories, clinics, schools, language institutes, universities, airlines, travel agencies, automotive dealerships, and daycare centers. Code: 37MJ1N1JD0 Id: 5471318