Position Summary: Hospital Ángeles Pedregal is seeking a Computer Systems Operator for technical support, providing timely assistance and maintenance. Key Highlights: 1. Provide timely assistance for help desk requests 2. Perform technical support for preventive and corrective maintenance 3. Install computer equipment or software **Hospital Angeles Pedregal** A top-tier medical center in Mexico City, distinguished by its modern facilities and state-of-the-art equipment, dedicated to delivering the highest quality medical care. Excellence in private healthcare advances with the inauguration of our 5th Tower: **We are looking for your talent as:** * **Computer Systems Operator for Technical Support** **Requirements:** * Technical degree in Systems, including official title and professional license — **MANDATORY** * Minimum 1 year of verifiable technical support experience (including social service) * **Must reside within a 1-hour commute from Pedregal — MANDATORY; applications not meeting this requirement will NOT be considered** * Flexible schedule availability; 8-hour shifts (morning, afternoon, or night) **Responsibilities** * Provide timely assistance for help desk requests to deliver preventive and corrective maintenance support for equipment, software, and hardware * Provide prompt technical support for office productivity software, Windows, and hospital support applications * Properly process user account creation, deactivation, and modification procedures in SAP, LIS, RIS, and PAC systems * Correctly install computer equipment or software according to technology projects or updates * Accurately prepare financial and operational reports based on help desk reports or upon request **Benefits** * $13,840 gross monthly salary plus overtime pay * Food vouchers * Life insurance * TDU discount card * Free uniforms * Year-end bonus exceeding statutory requirements * Vacation premium exceeding statutory requirements * Savings fund * Free transportation (pickup points at Plaza Perisur, Miguel Angel de Quevedo Metro Station, Tepepan, Calzada de Tlalpan, Puente del Rosal) **Schedule:** Monday through Sunday, with one day off per week. If you meet the requirements, **we look forward to welcoming you AS SOON AS POSSIBLE — NO APPOINTMENT NECESSARY**, Monday to Thursday, 9:00 AM to 12:00 PM, at our facilities: Hospital Ángeles Pedregal, Camino Sta. Teresa 1055-S, Héroes de Padierna, Héroes de Padierna, Magdalena Contreras, CDMX, 1070. Please enter via the Camino a Sta. Teresa entrance and proceed to the Hospitalization Tower (easily identifiable by the Starbucks located there); go to the basement of the tower where you will find a reception desk—ask for the DO department or **Marilú Salas | María Salas**. * Resume or formal application letter * Academic transcript or enrollment certificate * Employment certificate or social service completion certificate * INE (National Identity Card) * Pen * Face mask