Job Summary: Totalplay is seeking personnel with excellent customer service skills for the WELCOME position, focused on conducting satisfaction surveys with new customers and ensuring a positive experience. Key Highlights: 1. Customer-centric role focused on customer satisfaction surveys. 2. Opportunity for professional growth within the company. 3. Excellent work environment. Totalplay is looking for individuals with outstanding customer service skills for our WELCOME vacancy; your primary responsibility will be to administer satisfaction surveys to new Totalplay customers. *If you possess a service-oriented attitude, this is your opportunity!* **Main Responsibilities:** * Make welcome calls to new customers. * Provide clear and timely information regarding the use of Totalplay services. * Conduct surveys. * Ensure a positive experience from the first contact. * Support the Retentions department. **Requirements:** * Education: Completed high school diploma (verifiable). * Oral and written communication skills. * Basic computer and CRM system proficiency. * Proactive, customer-oriented attitude. * Persuasion skills. * Availability to attend evening training sessions. **We Offer:** * Paid training. * Base salary of $9,450 gross per month. * Graduation bonus. * Statutory benefits. * Uncapped commissions for retention. * Excellent work environment. * Opportunity for professional growth within the company (after one year). Work Location: Col. Vértiz Narvarte Benito Juárez, CDMX. Work Modality: Monday to Sunday, with a mid-week day off \- Part-time
Juan García
Indeed · HR
Juan García
Indeed · HR
