Position Summary: We are seeking a B2C Sales Executive for the healthcare sector, with a focus on customer service, lead management, and empathetic sales closure. Key Highlights: 1. Customer service and end-to-end lead management 2. Timely follow-up until sales closure 3. Promotion of positive reviews and feedback **Starke Jobs is looking for a B2C Sales Executive – Healthcare Sector in San Pedro de los Pinos – Benito Juárez, Mexico City** ----------------------------------------------------------------------------------------------------------------------- B2C SALES EXECUTIVE (Healthcare Sector) We invite you to participate in the hiring process with our client — a service company that helps families hire reliable home nursing care. We seek someone who enjoys follow-up, is quick and efficient on WhatsApp, and takes pleasure in closing sales with organization and empathy. Your responsibilities will include: * Handling customers and managing leads from start to finish (WhatsApp, phone calls, email, referrals, Facebook, and Messenger). * Scheduling, confirming, and following up on video calls with customers (ensuring attendance). * Updating the CRM (Bigin) and commercial/operational records (Ana, WhatsApp, and other channels), ensuring full documentation. * Preparing customized quotations and proposals based on customer needs. * Conducting timely follow-up until closure; resolving customer inquiries as the liaison between the customer and the company. * Formalizing closures: confirming terms, dates, scope, and next steps to ensure smooth onboarding. * Drafting and managing service contracts and acceptance letters. * Managing calendars and schedules: video calls, onboarding/completion dates, reminders, and internal coordination. * Requesting post-service feedback and promoting positive Google reviews. * Light prospecting (referrals/partnerships) and tracking progress. * Weekly reporting: leads, sales, funnel status, and key metrics. What we’re looking for (requirements): * Experience: 2–4 years in service sales and follow-up (healthcare or service industry experience preferred). * Tools: CRM (Bigin preferred), WhatsApp, Gmail/Calendar, Sheets/Docs, Meet/Zoom, Facebook/Messenger. * Key skill: Excellent written communication (especially via WhatsApp) and strong organizational skills for documentation. * Solution-oriented mindset, disciplined follow-up practices, and friendly, professional conduct. How we measure your success (KPIs): Response time, video call show rate, lead-to-closure conversion rate, average ticket value, and number of generated reviews. Schedule and work arrangement Monday to Friday, 9:00 AM – 6:00 PM, office-based. Base salary + uncapped commissions (with growth potential based on performance). San Pedro de los Pinos, Benito Juárez **Desired education level:** Higher education – incomplete **Desired experience level:** Expert level **Departmental function:** Commercial / Sales **Industry:** Hospital and Healthcare Services **Skills:** * Leadership, Negotiation * Responsibility, Adaptability * Problem Solving * Time Management * Accountability *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=698f650e2d00002e007a4258&source=indeed