COLLECTIONS AGENT

Description

Job Summary: We are seeking a Collections Agent to join our portfolio recovery team, conducting in-home collections and applying effective strategies for optimal account recovery. Key Highlights: 1. Join a team focused on portfolio recovery 2. In-home collections management with effective strategies 3. Opportunity to apply negotiation skills Job Posting COLLECTIONS AGENT Location: Cuernavaca, Morelos Company: Apoyo Económico Familiar Posted on April 11, 2026 Valid until May 11, 2026 Net Monthly Salary $12,451\.00 Apply Folio: 21106279 Description Join our portfolio recovery team! We are seeking a Collections Agent to conduct in-home collections in the Temixco area, achieving optimal recovery of delinquent accounts through timely and effective strategies. Requirements * Required education level: High school or vocational training * Academic status: Diploma or certificate * Experience: 6 months \- 1 year as a COLLECTIONS AGENT * Knowledge(s) and tool(s): + Must have a motorcycle + In-home collections * Language(s): + None * Skill(s) and competency(ies): + Teamwork + Commitment + Communication + Customer orientation + Negotiation * Candidate availability: + Travel required Schedule Some days Full-time 08:00 \- 18:00 Schedule clarification: SCHEDULE AND DAYS OFF DETAILS PROVIDED DURING INTERVIEW. Responsibilities and Activities * VISIT ASSIGNED AREAS' RESIDENCES * PREPARE DAILY MANAGEMENT AND RESULTS REPORTS * NEGOTIATE PAYMENT AGREEMENTS AND CREDIT RESTRUCTURINGS * APPLY NEGOTIATION STRATEGIES FOR PORTFOLIO RECOVERY * MANAGE IN-HOME COLLECTIONS * UPDATE CONTACT AND RESIDENTIAL DATA IN THE SYSTEM The company offers * STATUTORY BENEFITS * PRODUCTIVITY BONUS * GASOLINE VOUCHERS * LIFE INSURANCE * ACCIDENT INSURANCE * Indefinite-term contract Recruitment Process * Recruitment process start date: April 11, 2026 * Recruitment process duration: 1 month