IT Technical Support

Description

Position Summary: We are seeking a Systems Operator to provide preventive and corrective maintenance technical support, as well as user assistance and system management in a hospital environment. Key Highlights: 1. Comprehensive technical support for hardware, software, and hospital systems 2. User management and technological updates 3. Collaboration on hospital technology projects **Ángeles Pedregal Hospital** Recognized as a top-tier medical center in Mexico City, distinguished by its modern facilities and state-of-the-art equipment, dedicated to delivering the highest quality medical care. Excellence in private healthcare advances with the inauguration of our 5th Tower: Find your talent as: * **Systems Operator** If you have: A bachelor’s degree in Computer Science or related field At least one year of verifiable technical support experience (including social service) Residence within a one-hour commute Flexible availability to cover 8-hour shifts (morning or evening), onsite Responsibilities Promptly respond to help desk requests to deliver preventive and corrective maintenance technical support for equipment, software, and hardware Timely provision of technical support for office productivity software, Windows, and hospital support applications Properly process user account creation, deactivation, and modification in SAP, LIS, RIS, and PAC systems Correctly install computer equipment or software according to technology projects or updates Accurately prepare financial and operational reports based on help desk reports or specific requests Benefits $13,840 gross per month plus overtime pay Meal vouchers Life insurance Free uniforms Bonus exceeding legal requirements Vacation bonus exceeding legal requirements Savings fund Free transportation (stops at Plaza Perisur, Metro Miguel Ángel de Quevedo, Tepepan, Calzada de Tlalpan, Puente del Rosal) Schedule: Monday through Sunday, with one day off per week. If you meet the requirements, we welcome you **ASAP—NO APPOINTMENT NECESSARY, Monday to Thursday from 9:00 AM to 12:00 PM**, at our Ángeles Pedregal Hospital facilities, Camino Sta. Teresa 1055\-S, Héroes de Padierna, Héroes de Padierna, Magdalena Contreras, CDMX, 1070 Please enter via the Camino a Sta. Teresa entrance and proceed to the Hospitalization Tower (identified by the presence of a \-Starbucks); go to the basement of the tower, where you will find a reception desk—ask for the DO department or Marilú Salas \| María Salas Required Documents: Resume or application letter Certificate of studies Employment certificate or social service completion certificate INE (National Identity Card) Pen Face mask Employment Type: Full-time, indefinite-term contract Salary: $13,800\.00 \- $15,000\.00 per month Benefits: * Salary increases * Savings fund * Company parking * Option for indefinite-term contract * Major medical expense insurance * Life insurance * Free uniforms * Meal vouchers Work Location: Onsite employment