**JOIN OUR TEAM IN QUERÉTARO! as Technical Customer Service** At **Equipar**, a leading provider of laboratory solutions, we are seeking a technically and commercially skilled professional who combines excellence in customer service with the ability to identify new business opportunities. Ensure our current customers receive personalized, consultative support while expanding our industry impact through strategic identification of new projects. **Key Responsibilities** * **Strategic Account Management:** Maintain, retain, and ensure full satisfaction of your assigned customer portfolio. * **Business Development:** Identify and activate new sales opportunities (prospecting) under a **market-expansion bonus compensation scheme**. * **Specialized Advisory Support:** Provide technical assistance regarding laboratory equipment, ensuring customers receive the precise solution for their needs. * **360° Account Management:** Timely tracking of the entire commercial cycle: quotations, delivery processes, installation, training, and after-sales support. * **Commercial Intelligence:** Preparation of sales reports, forecasts, and competitive analysis to refine strategies. **Ideal Candidate Profile** * **Education:** Degree or near-graduation in Chemical Engineering, Pharmacy & Biochemistry (QFB), Biochemistry, Biotechnology, or related fields. * **Experience:** Preferred experience in technical customer service or industrial sales (open to recent graduates with strong commercial drive). * **English:** Technical proficiency (50%) for reading manuals and specifications. * **Skills:** Effective negotiation, assertive communication, impeccable organization, and **results orientation (commission-focused)**. * **Residence:** Querétaro (Milenio III area). **What We Offer?** * **Superior Compensation Structure:** Competitive base salary + Portfolio maintenance commissions + **Special bonuses for prospecting and new business**. * **Hybrid Work Model:** Flexibility to work remotely and on-site at the office, based on objectives and autonomy. * **Enhanced Benefits:** Grocery vouchers, Life insurance, and Minor medical expense insurance. * **Statutory Benefits:** Year-end bonus (15 days), 25% vacation premium, IMSS coverage, and official holidays. * **Work Tools:** Strategic management conducted from office/home office. **Apply Now!** If you’re ready to launch a professional career in sales, please send your updated CV to: **VENTASQRO@EQUIPAR.COM.MX** Employment Type: Full-time Salary: $12,000.00 – $18,000.00 per month Benefits: * Salary increases * Dental insurance * Life insurance * Company phone * Remote work * Grocery vouchers Work Location: Hybrid remote in 76060, Loma Dorada, Qro.