Job Summary: Responsible for sales follow-up and implementation of products and services to achieve targets in the financial sector. Key Responsibilities: 1. Attention to and follow-up on SME portfolio and customer training. 2. Implementation of campaigns and support for executives. 3. Management of inquiries, requests, and incidents related to SME products. **Location:** MORELOS, Morelos, MX **Category:** Administration **Requisition ID:** 120379 **Commercial Transactional Executive – Implementation** **Cuernavaca, Morelos** At Banorte, we seek unique, strong, and extraordinary talent that drives the country’s transformation and innovation, making us a powerful ally for robust growth with Mexico. We are convinced that solidarity, innovation, respect, loyalty, and responsibility form the perfect formula to become the best team in the financial sector. **Job Objective:** Responsible for supporting sales follow-up to achieve targets through the implementation of products and services: Deposit Acquisition, Merchant Acquiring, Payroll, Electronic Banking, and ATMs—tailored to customer needs. Each day you will face **new and interesting challenges** in your role, for which you will be responsible for: * Attention to and follow-up on the SME portfolio. * Training customers on contracted transactional products to ensure operational efficiency for their business. * Implementing campaigns to acquire new products. * Supporting SME Executives and branches to cross-sell products to customers and foster their development. * Identifying strategies for customer retention. * Reviewing, validating, and responding to SME product requests submitted by the sales force. * Properly managing inquiries, requests, and incidents regarding various SME products. * Preparing effective presentations demonstrating progress on SME product placement and activation. **Requirements:** * Professional degree in Administration, Finance, Accounting, or related fields. * 1 year of experience. * Areas of experience: SME, Commercial / Sales. * Required knowledge: Microsoft Office suite, macros, SME business knowledge, transactional operations, and digital literacy. * Willingness to travel: No. * Willingness to relocate: No. At Banorte, we operate under a principle of equal opportunity. Therefore, we do not discriminate based on age, ethnic origin, nationality, gender, sexual orientation, marital status, social condition, health status, religious beliefs, political doctrine, or disability.