Job Summary: Technical Support Analyst to lead the digital revolution in the healthcare sector, providing assistance and resolving operational issues in an agile environment. Key Highlights: 1. Be part of Mexico’s leading digital health pharmacy 2. Opportunity for professional growth and development 3. Agile and dynamic work environment **Prixz is seeking a Technical Support Analyst in Tlalpan, Mexico City** ------------------------------------------------------------------------ We are Mexico’s **leading digital health pharmacy**, recognized for rapid growth and commitment to innovation in the healthcare sector. Join our team and be part of the digital revolution. We are looking for a Technical Support Analyst! Requirements: * Bachelor’s degree in Engineering, Computer Science, or related field * At least one year of experience using Odoo * Two years of experience as a systems analyst, systems assistant, technical support specialist, systems specialist, systems support technician, systems team leader, help desk agent, or technical support technician Responsibilities: * Provide technical support and assistance to internal users during and after implementation * Interpret and resolve operational issues through the ERP system * Deliver functional training to new users * Support Distribution Centers on-site * Ensure operational continuity of the ERP system across work centers We offer: * Net monthly salary between $13,000 to $15,000 (commensurate with experience) * Direct employment contract with the company * Statutory benefits from day one * Opportunity for growth and development * Agile and dynamic work environment Schedule: Monday to Sunday with one day off; remote work possible **Desired Education Level:** Higher education – degree holder **Desired Experience Level:** Mid-level **Departmental Function:** Medicine / Healthcare **Industry:** Retail / Retail Trade **Skills:** * Customer Service * Problem Solving * Effective Communication * Continuous Learning *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69b9837c3800005c00a5a4eb\&source\=indeed