Job Summary: We are seeking an IT Technical Support Analyst to ensure daily operations and maintenance of equipment and infrastructure, guaranteeing information security. Key Responsibilities: 1. Technical support and daily system operations 2. Preventive and corrective equipment maintenance 3. Job stability and professional development Our professional firm has over 77 years of experience and is ranked 5th nationally and 9th globally as a member of Crowe Global, comprising more than 769 offices across 129 countries worldwide. Our reputation across 19 offices in Mexico is built upon expertise, reputation, and quality in delivering Audit, Tax, and Consulting solutions, among others. **We provide the best advisory services to help our clients make Smart Decisions!** **\*\*Join our team as: IT Technical Support Analyst\*\*** **What Are We Looking For?** Bachelor’s degree in Computer Systems Engineering / Information Technologies or related field 1–2 years of experience in the responsibilities described above Intermediate English language proficiency **What Do We Expect From You?** Provide technical support and ensure satisfactory daily operations Perform preventive and corrective maintenance on equipment and peripherals Administer and configure infrastructure Self-management of the area Manage and communicate processes with vendors Monitor and implement information security regulations **What Do We Offer? \*** Job stability. Dynamic and pleasant work environment. Professional and personal development. Wellness benefit programs. Annual events promoting team integration. **Additional Benefits \*** Savings fund. Annual bonus. Punctuality bonus. Attendance bonus. Life insurance. Grocery vouchers