Job Summary: We are seeking a Data Analyst to design, develop, and maintain business reports in Qlik, ensuring quality and usefulness for strategic decision-making. Key Highlights: 1. Business report design and development in Qlik 2. Data analysis to identify actionable insights 3. Cleaning and validation of AI-generated data **SATORITECH is looking for a Data Analyst in Coyoacán, Mexico City** -------------------------------------------------------------------- We are looking for a Data Analyst **Objective:** Design, develop, and maintain business reports in Qlik using structured and unstructured data generated by the call center’s AI agent, ensuring quality, interpretability, and utility for operational and strategic decision-making. **Profile:** Bachelor’s degree in Computer Science or related field **Graduated** (mandatory) **Knowledge:** Intermediate: Data modeling and analysis. ETL/ELT. Data storytelling. Relational databases. Basic knowledge of REST APIs. Qlik Sense / QlikView. SQL (MySQL, PostgreSQL, SQL Server or other). Basic: Python (pandas, numpy, regex, text processing). ETL tools: Talend, DataStage, Pentaho. Data analysis and manipulation tools **Responsibilities:** Clean, transform, and validate data generated by the call center’s AI agent (transcripts, logs, conversation metrics) Analyze patterns, trends, and anomalies in operational data to identify actionable insights. Do not administer servers, corporate databases, or IT infrastructure. Do not perform recruitment, operational training, or personnel supervision activities. Do not assume legal or regulatory responsibilities for regulatory interpretation. **We Offer:** Work schedule: Monday to Friday Working hours: 9:00 am to 7:00 pm 2-hour lunch break Statutory benefits **Desired education level:** Higher education — graduated **Desired experience level:** Expert level **Departmental function:** Technology / Internet **Industry:** Telecommunications *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=69b44a403800003200a52812&source=indeed