Job Summary: We are seeking a Service Executive with a service-oriented attitude, passion for sales, and commercial vision to enhance customer experience and promote products. Key Highlights: 1. Opportunity for professional development in the Commercial area 2. Focus on improving in-branch customer experience 3. Promotion of profitability through product and service promotion **Sales and Service Advisor.** HSBC Mexico offers opportunities to build a professional career for individuals with an excellent service attitude, strong customer interaction skills, enthusiasm for sales, and ambition to grow within the Commercial area as a Service Executive. **Primary Responsibility.** Enhance in-branch customer experience through counter service and in alignment with branch needs. Promote HSBC’s products and services to existing and potential customers by referring them to dedicated promoters or alternative channels to help increase branch profitability. **Requirements.** * Bachelor’s degree in Economics, Administration, Finance (in progress or completed) OR completed high school education. * Minimum 6 months of experience in customer service and/or client support. * Minimum 6 months of sales experience, preferably in the financial sector. * Working hours: Monday to Saturday. **Skills.** * Customer- and sales-oriented mindset. * Teamwork. * Results-driven / Problem-solving orientation. * Adaptability to change. **We Offer.** Direct employment by the Bank. Base salary, quarterly performance bonus, thirteenth-month pay, vacation premium, life insurance, major medical expense insurance, loans, discounts on Bank products, active participation in sustainability/social responsibility programs, discounts at over 9,000 establishments, and a career development plan aligned with your aspirations. "At HSBC, we are committed to building a culture where all employees and customers are valued regardless of gender, age, sexual orientation, ethnicity, disability, religious belief, background, or any other personal characteristic." "HSBC employees act with integrity and courage, standing firm on what is right. We are trustworthy, open to diverse ideas and cultures, and connected with our customers, communities, regulators, and each other." "At HSBC, we are committed to ensuring gender equality and providing continuous training for our employees, as well as protecting their labor and social rights." **Sales and Service Advisor.** HSBC Mexico offers opportunities to build a professional career for individuals with an excellent service attitude, strong customer interaction skills, enthusiasm for sales, and ambition to grow within the Commercial area as a Service Executive. **Primary Responsibility.** Enhance in-branch customer experience through counter service and in alignment with branch needs. Promote HSBC’s products and services to existing and potential customers by referring them to dedicated promoters or alternative channels to help increase branch profitability. **Requirements.** * Bachelor’s degree in Economics, Administration, Finance (in progress or completed) OR completed high school education. * Minimum 6 months of experience in customer service and/or client support. * Minimum 6 months of sales experience, preferably in the financial sector. * Working hours: Monday to Saturday. **Skills.** * Customer- and sales-oriented mindset. * Teamwork. * Results-driven / Problem-solving orientation. * Adaptability to change. **We Offer.** Direct employment by the Bank. Base salary, quarterly performance bonus, thirteenth-month pay, vacation premium, life insurance, major medical expense insurance, loans, discounts on Bank products, active participation in sustainability/social responsibility programs, discounts at over 9,000 establishments, and a career development plan aligned with your aspirations. "At HSBC, we are committed to building a culture where all employees and customers are valued regardless of gender, age, sexual orientation, ethnicity, disability, religious belief, background, or any other personal characteristic." "HSBC employees act with integrity and courage, standing firm on what is right. We are trustworthy, open to diverse ideas and cultures, and connected with our customers, communities, regulators, and each other." "At HSBC, we are committed to ensuring gender equality and providing continuous training for our employees, as well as protecting their labor and social rights."
Juan García
Indeed · HR
Juan García
Indeed · HR
