Description
Position Summary:
We are seeking a Waiter/Waitress with an excellent service attitude, professional personal presentation, and passion for customer service to ensure a positive guest experience and represent the brand's hospitality culture.
Key Highlights:
1. Excellent service attitude and personal presentation
2. Providing fast, courteous, and efficient service
3. Contributing to teamwork and a positive work environment
At **Tortas Gigantes Sur 12**, we are looking for a **Waiter/Waitress** to join our frontline operations team.
We seek a person with an excellent service attitude, professional personal presentation, effective communication skills, and genuine enthusiasm for customer service. The primary objective of this position is to deliver fast, courteous, and efficient service, ensuring a positive experience for every guest while representing the brand’s hospitality culture.
**Main Responsibilities:**
Greet, welcome, and attend to guests in a friendly, approachable, and professional manner.
Present the menu, answer questions, and make appropriate product or complementary item suggestions when applicable.
Accurately take orders, confirm them with guests, and communicate them correctly to the relevant department.
Monitor service timing, food delivery, and guest satisfaction throughout their visit.
Maintain cleanliness, organization, and presentability of one’s work area, tables, utensils, and service materials.
Assist with opening, closing, cleaning, and operational preparation tasks for the branch.
Comply with hygiene, safety, personal presentation, and internal policy protocols.
Contribute to teamwork, positive communication, and a healthy work environment within the branch.
**Requirements:**
Minimum 2 years of restaurant experience.
Experience in high-volume restaurants is preferred.
Education: Completed or incomplete high school diploma (preferred).
Excellent appearance and personal presentation.
Basic knowledge of payment terminals and/or SoftRestaurant system is desirable.
Service-oriented attitude, responsibility, punctuality, and sense of urgency.
Ability to work under pressure and as part of a team.
Availability to work on-site.
**We Offer:**
Timely Payments
Uniforms
Free Staff Cafeteria Service
Tips
**Work Location:** Tortas Gigantes Sur 12 Branch – Tlalpan
Interested candidates may apply through this channel or send a WhatsApp message to \*56 \*45 \*79 \*89 \*24**B**
Salary: $7,280\.00 \- $15,000\.00 per month
Benefits:
* Salary increases
* Free beverages
* Employee discount
* Company parking
* Free parking
* Option for indefinite-term contract
* Cafeteria service
* Discounted cafeteria service
Work Location: On-site employment