Sales and Service Advisor

Description

Job Summary: We are seeking a Service Executive with an excellent attitude and passion for sales to enhance customer experience and promote banking products. Key Highlights: 1. Professional development in the commercial area 2. Customer service and branch sales 3. Promotion of banking products and services **Sales and Service Advisor.** HSBC Mexico offers opportunities to build a professional career for individuals with outstanding service attitude, strong customer interaction skills, enthusiasm for sales, and ambition to grow within the Commercial area as a Service Executive. **Primary Responsibility:** Enhance the branch customer experience through counter service and in alignment with branch needs. Promote our products and services to existing and potential customers by referring them to promoters or alternative channels to help increase branch profitability. **Requirements:** * Bachelor’s degree in Economics/Administration or Finance (in progress or completed) OR completed high school diploma. * Minimum 6 months of experience in customer service and/or client-facing roles. * Minimum 6 months of sales experience; financial sector experience preferred. * Working hours: Monday to Saturday. **Skills:** * Customer- and sales-oriented mindset. * Teamwork. * Results-driven / Problem-solving orientation. * Adaptability to change. **We Offer:** Direct employment by the Bank. Base salary, quarterly performance bonus, thirteenth-month pay (aguinaldo), vacation premium, life insurance, major medical expense insurance, loans, discounts on Bank products, active participation in sustainability/corporate social responsibility programs, discounts at over 9,000 establishments, and a career development plan aligned with your aspirations. "At HSBC, we are committed to building a culture where all employees and customers are valued regardless of gender, age, sexual orientation, ethnicity, disability, religious belief, background, or any other personal characteristic." "HSBC employees act with integrity and courage, standing firm on what is right. We are trustworthy, open to diverse ideas and cultures, and connected with our customers, communities, regulators, and each other." "At HSBC, we are committed to ensuring gender equality, providing continuous training for our employees, and protecting their labor and social rights." **Sales and Service Advisor.** HSBC Mexico offers opportunities to build a professional career for individuals with outstanding service attitude, strong customer interaction skills, enthusiasm for sales, and ambition to grow within the Commercial area as a Service Executive. **Primary Responsibility:** Enhance the branch customer experience through counter service and in alignment with branch needs. Promote our products and services to existing and potential customers by referring them to promoters or alternative channels to help increase branch profitability. **Requirements:** * Bachelor’s degree in Economics/Administration or Finance (in progress or completed) OR completed high school diploma. * Minimum 6 months of experience in customer service and/or client-facing roles. * Minimum 6 months of sales experience; financial sector experience preferred. * Working hours: Monday to Saturday. **Skills:** * Customer- and sales-oriented mindset. * Teamwork. * Results-driven / Problem-solving orientation. * Adaptability to change. **We Offer:** Direct employment by the Bank. Base salary, quarterly performance bonus, thirteenth-month pay (aguinaldo), vacation premium, life insurance, major medical expense insurance, loans, discounts on Bank products, active participation in sustainability/corporate social responsibility programs, discounts at over 9,000 establishments, and a career development plan aligned with your aspirations. "At HSBC, we are committed to building a culture where all employees and customers are valued regardless of gender, age, sexual orientation, ethnicity, disability, religious belief, background, or any other personal characteristic." "HSBC employees act with integrity and courage, standing firm on what is right. We are trustworthy, open to diverse ideas and cultures, and connected with our customers, communities, regulators, and each other." "At HSBC, we are committed to ensuring gender equality, providing continuous training for our employees, and protecting their labor and social rights."