Description
Medica Sur Hospital
We are looking for your talent as a HOSPITAL RECEPTIONIST
CLINICAL DEPARTMENT
Contact via WhatsApp at 5580313863 with Lic. Said
Requirements:
* Completed high school education
* Minimum of 1 year of recent work experience in hospitals, clinics, medical offices, or as medical assistants
* Previous employment verification documents
* Professional appearance and strong communication skills
Main responsibilities:
· **Patient reception and orientation:**
Provide warm and respectful service to patients and their families, guiding them regarding procedures, locations, and waiting times.
· **Medical appointment registration and management:**
Schedule, confirm, and modify appointments according to the responsible physician’s availability and department scheduling, ensuring an orderly patient flow.
· **Direct communication with the department physician:**
Maintain constant, clear, and professional communication with the responsible physician, reporting patient arrivals, cancellations, emergencies, or any situation requiring immediate attention.
· **Clinical documentation management:**
Receive, classify, and route patient documentation (medical records, test results, referrals, physician orders), ensuring confidentiality and proper safeguarding.
· **Telephone support and request routing:**
Answer internal and external calls, providing accurate information and forwarding messages or requests to the appropriate medical or administrative staff.
· **Support in service coordination:**
Collaborate with physicians and nursing staff to maintain order in the waiting area, verify timely patient care, and assist with service logistics.
· **Patient follow-up and satisfaction:**
Follow up on pending consultations or procedures, collect feedback regarding received care, and relay suggestions or incidents to the responsible physician or Quality Department.
Working conditions:
* Monday to Friday, 2:00 PM to 9:30 PM; Saturdays, 9:00 AM to 2:00 PM
We offer:
* Salary: $9,600 monthly gross
* Statutory benefits
* Direct employment contract with the hospital
* Cafeteria and parking discounts
* Profit-sharing
Position type: Full-time
Salary: $9,600\.00 per month
Workplace: On-site employment