Technical Support Telephone Executive

Description

Job Summary: We are seeking candidates with technical support experience to handle calls, resolve issues, and follow up on incidents, ensuring efficient service. Key Highlights: 1. Stable opportunity at a leading telecommunications company 2. Excellent work environment 3. Paid training Do you have technical support experience and are looking for a stable opportunity with excellent benefits? Join our team and become part of one of the leading telecommunications companies. **Work Location:** Rascarrabias 911, Vértiz Narvarte, Benito Juárez, 03600 Ciudad de México, CDMX **Main Responsibilities:** Answer customer calls reporting service failures. Provide technical support and issue resolution. Follow up on incidents and guide customers. Ensure efficient and high-quality service. **We Offer:** Gross monthly base salary of $9,452.00 Productivity bonus of $2,000 up to $5,000 Additional bonus until the 4th month Bi-weekly payment Statutory benefits Paid training Excellent work environment **Requirements:** Completed high school education Minimum 6 months of experience in a technical support call center Knowledge of PING, TRACERT, ROUTER, CMD, DNS, and IP Flexible availability for work schedule Strong verbal communication skills and customer orientation **Important:** Must not have previously worked for Grupo Salinas Must not have outstanding debts with Banco Azteca **Work Schedule:** Monday through Sunday, with rotating weekly days off. **Available Shifts:** 3:00 PM to 9:00 PM 4:00 PM to 10:00 PM 5:00 PM to 11:00 PM If you have technical support experience and wish to advance professionally, apply through this channel.