In charge of ECOMMERCE OR MARKETPLACE Location: near Zapopan Centro train station Work schedule: Monday to Friday Salary range: $18,000–$19,000 (tax-free), depending on experience, plus commissions. Weekly payment Statutory benefits **Responsibilities** \- General administrative functions for the platform \- Creation and management of product listings \- Campaigns on Meta, Google, and Analytics Website page management \- Manage marketplace sales operations, ensuring product availability, price updates, and effective online customer service. \- Plan and execute sales campaigns, promotions, and digital communication strategies to maximize customer acquisition and retention. \- Maintain up-to-date inventory levels in CRM and ERP systems, ensuring product availability and minimizing stockouts. \- Handle customer inquiries, requests, and complaints on marketplaces using the CRM (Alpha) to ensure a positive user experience. \- Develop and implement marketplace-specific strategies focused on sales growth and purchase experience optimization. \- Reporting using Excel and SAP **Requirements** **Bachelor’s degree candidate or graduate (MANDATORY)** At least 2 years of verifiable experience managing marketplaces for retail-sector companies. Experience managing and servicing various marketplaces for sales purposes. Experience using CRM (SAP) for sales capture and knowledge of ERP systems for administrative tasks: \- Inventory and stock management \- Sales control \- Logistics and distribution \- Sales and customer service experience \- Experience using corporate social media platforms \- Proactive \- Organized \- Excel (Intermediate to advanced) \- Passion for customer service Employment type: Full-time Salary: $18,000.00–$19,000.00 per month Benefits: * Option for an indefinite-term contract * Food vouchers Workplace: On-site