1. General Information Position: Billing and Collections Officer Department: Administration / Finance Reports to: Sales Administration Manager Supervises: Administrative Assistants 2. Purpose of the Position Ensure accurate generation, recording, and tracking of invoices, as well as efficient management of accounts receivable, guaranteeing a healthy cash flow and compliance with the company’s tax and commercial policies. 3. Key Responsibilities BILLING - Issue electronic invoices (CFDI) in accordance with commercial agreements. - Validate price lists, discounts, and credit notes. - Review supporting documents: purchase orders, delivery confirmations, shipping manifests. - Manage corrections and reissuances as required. COLLECTIONS - Monitor customer accounts receivable portfolio. - Remind customers of upcoming due dates, manage payments, and resolve discrepancies. - Record and reconcile payments. - Negotiate authorized payment plans. - Escalate overdue accounts. CONTROL AND ADMINISTRATION - Update and reconcile accounts receivable ledger. - Comply with credit and tax policies. - Maintain complete client files. - Generate reports: aging of receivables, monthly billing, performance indicators. 4. Job Requirements Education: - Bachelor’s degree in Administration, Accounting, or Finance. Experience: - 2–4 years in billing and collections. - Experience with SAT portals and ERP systems. Knowledge: - CFDI 4.0, payment complements, reconciliations. - Intermediate-to-advanced Excel proficiency. Competencies: - Organization, communication, follow-up, problem-solving, ability to work under pressure. 5. Performance Indicators (KPIs) - % of overdue receivables. - DSO (Days Sales Outstanding). - Invoice issuance time. - Monthly collection vs. target. - Billing accuracy. - Monthly reconciliation time. 6. Employment Conditions - Working hours: 8:00 am to 5:00 pm. - Work modality: On-site / Hybrid. - Monthly salary: $15,000 + PL. - Higher workload during month-end closing. - Frequent interaction with customers, sales, and finance teams. Employment type: Full-time Salary: $15,000.00 – $18,000.00 per month Benefits: * Company parking * Option for indefinite-term contract Work location: Hybrid remote work in 09040, Central de Abasto, CDMX