Job Summary: We are looking for a Systems and Network Technician. Key Highlights: 1. First-level support to Sonda Mexico customers 2. Work-life balance with on-site assignments 3. Advance your career and develop professionally in IT **Join the SONDA team!** If you are seeking a new challenge to innovate and transform the future, we want you to be part of our team. Join the leading Latin American IT services company—a place where you can advance your career, acquire knowledge, and develop professionally. In the Operations area, we are seeking an **On-site Systems and Network Technician**, whose primary objective will be to provide first-level support to various Sonda Mexico customers. You will receive on-site assignments from your residence, then travel to assigned sites within your region—enabling you to enjoy a work-life balance. **Technical Responsibilities:** * Router and switch configurations (WAN and LAN levels) * Changing quality-of-service profiles * Remote connectivity via cloud * TFTP access * SSH access * IOS updates for routers and switches * Reporting process using checklists with supporting evidence * Loading configurations onto routers and switches **Requirements:** * Knowledge of LAN-based communication equipment connectivity * Experience identifying network demarcation points * Knowledge of Routing and Switching * Knowledge of telephone system deployment * Knowledge of network components (cabling) * Willingness to travel **Guadalajara Area** Come expand your limits, make a difference, and discover the value of being part of our team. Position Type: Full-time Salary: $16,000.00 Work Schedule: * 48-hour weekly schedule * Rotating days off * Mixed shift