Level 2 Technical Support Location: Coyoacán, CDMX Work Mode: On-site Salary: $28,000 net monthly Benefits: Statutory Benefits + SGMM **Key Requirements:** * +3 years in technical support (minimum 2 years at Level 2) * Experience in corporate environments * Knowledge of networking (TCP/IP, DNS, VPN) * Proficiency with ticketing tools (ServiceNow, Jira, Zendesk, etc.) * Availability for interview and technical assessment Position Type: Full-time Salary: $27,500.00 – $28,000.00 per month Workplace: On-site employment