**Who are we?** At **CONSERVA**, we are a financial institution with a social focus, committed to the economic development of our communities. We operate under a model grounded in trust, proximity, and continuous improvement of our processes to generate a positive and sustainable impact. **Position Objective:** Analyze, document, and optimize internal processes to improve operational efficiency and ensure organizational standardization. **Key Responsibilities:** * Process analysis and mapping. * Identification of improvement opportunities. * Development of diagrams, manuals, and procedures. * Monitoring implementation of improvements. * Collaborative work with internal departments. **Requirements:** * Bachelor’s degree in Industrial Engineering, Business Administration, or related field. * Experience in methods and processes. * Knowledge of flowcharts, performance indicators, and intermediate Excel skills. * Analytical and organized profile. **We offer:** * Statutory benefits. * Additional benefits. * Life insurance. * Job stability and professional development.