Collections Officer

Description

Job Summary: Collections Officer responsible for recovering overdue portfolios with more than 60 days of delinquency through payment agreements and debt restructuring, both in-office and in the field. Key Highlights: 1. Manages overdue portfolios and negotiates payment agreements with clients. 2. Conducts home visits and collects key information for recovery. 3. Requires strong negotiation skills and a results-oriented mindset. **Job Description: Collections OfficerJob Objective** Effectively manage overdue portfolios with more than 60 days of delinquency, focusing on establishing payment agreements, debt restructuring, and collecting relevant client information to facilitate portfolio recovery. **Education** * Completed or incomplete Bachelor’s degree in Law or related field. **Requirements** * Valid driver’s license. * Personal vehicle. * Minimum of **2 verifiable years** of experience in collecting overdue portfolios exceeding 60 days. * Knowledge of basic legal procedures applicable to collections. * Experience in collections both **in-office and in the field**, including home-based collections. * Preparation and follow-up of payment agreements. * Familiarity with the assigned geographic area for collection activities. **Competencies and Skills** * Strong negotiation skills and ability to handle objections. * Resilience and tolerance for frustration. * Results orientation and discipline. * Clear, assertive, and persuasive communication. * Ability to work under pressure and meet targets. **Responsibilities** * Manage overdue portfolios exceeding 60 days. * Conduct personalized negotiations with clients via various contact channels (telephone, digital, and in-person). * Prepare, formalize, and follow up on payment agreements and debt restructurings. * Conduct home visits to clients to reinforce collections and establish payment agreements. Collect and record relevant field information regarding the client’s situation to support the portfolio recovery strategy. We Offer * Base salary * Attractive commissions * Transportation allowance Employment Type: Full-time, Indefinite Term Salary: $14,000.00 per month Benefits: * Transportation allowance or service Work Location: On-site employment