Collections Officer

Description

Job Summary: We are seeking a Collections Officer to manage overdue portfolios with more than 60 days of delinquency, focusing on payment agreements and debt restructuring. Key Highlights: 1. Manages overdue portfolios and recovers debts. 2. Conducts negotiations and home visits. 3. Develops payment agreements and debt restructuring plans. **Job Description: Collections OfficerPosition Objective** Effectively manage overdue portfolios with more than 60 days of delinquency, focusing on establishing payment agreements, debt restructuring, and collecting relevant customer information to facilitate portfolio recovery. **Education** * Completed or incomplete Bachelor’s degree in Law or a related field. **Requirements** * Valid driver’s license. * Personal vehicle. * Minimum of **2 verifiable years** of experience in collecting overdue portfolios exceeding 60 days. * Knowledge of basic legal procedures applicable to collections. * Experience in both **office-based and field collections**, including home visits. * Preparation and follow-up of payment agreements. * Familiarity with the assigned collection area. **Competencies and Skills** * Strong negotiation skills and ability to handle objections. * Resilience and tolerance for frustration. * Results-oriented mindset and discipline. * Clear, assertive, and persuasive communication. * Ability to work under pressure and meet targets. **Responsibilities** * Manage overdue portfolios exceeding 60 days. * Conduct personalized negotiations with customers via various contact channels (telephone, digital, and in-person). * Prepare, formalize, and follow up on payment agreements and debt restructuring plans. * Conduct home visits to customers to reinforce collections efforts and establish payment agreements. Collect and record relevant on-site information regarding the customer’s situation to support portfolio recovery strategy. We Offer * Base salary * Attractive commissions * Transportation allowance Employment Type: Full-time, Indefinite-term Salary: $14,000.00 per month Benefits: * Transportation allowance or service Work Location: On-site employment