Job Summary: We are seeking a Dispatcher to ensure smooth communication, optimal resource allocation, and achievement of objectives, serving as the central point of contact. Key Responsibilities: 1. Act as the central point of contact between field engineers and the bank 2. Plan, coordinate, and dispatch work orders 3. Monitor progress of field activities and report incidents We are looking for a **Dispatcher** to join our team, ensuring seamless communication, optimal resource allocation, and achievement of objectives. **Key Responsibilities:** * Serve as the **central point of contact** between field engineers and the bank’s counterpart. * Plan, coordinate, and dispatch work orders, assigning them to the most suitable engineering personnel based on location, skills, and priority. * Monitor field activity progress in real time, ensuring adherence to timelines and protocols established by the bank. * Manage and report incidents, ensuring rapid and effective escalation for resolution. * Maintain clear and professional communication with both internal teams and the bank’s supervisors. * Update and manage tracking systems, activity reports, and related documentation. * Optimize routes and resources to maximize service efficiency. **What We Offer:** * **Attractive Base Salary:** $10,000 MXN gross monthly. * **Performance Bonus:** Up to an additional $3,000 MXN per month, based on achievement of agreed metrics. **Benefits Exceeding Legal Requirements After Probation Period:** * **Major Medical Expense Insurance (MMEI).** * **Paid sick leave days beyond statutory requirements.** **Stable Working Hours:** Monday to Friday, 8 hours per day. * Collaborative and challenging work environment. Employment Type: Full-time Salary: Starting from $13,000.00 per month Benefits: * Salary increases * Maternity leave exceeding statutory requirements * Free parking * Option for indefinite-term contract * Employee referral program * Major medical expense insurance * Company-provided mobile phone * Additional vacation days or paid leave Work Location: On-site employment