**HR CONNECT S.A. DE C.V. is seeking Telephone Agents – Customer Solutions in Álvaro Obregón, Mexico City** ---------------------------------------------------------------------------------------------------------------- ### **Telephone Agents – Customer Solutions** ### **Responsibilities** * Customer service via **incoming calls, chat, and email** * Guidance on purchasing processes on digital platforms * Follow-up on requests related to: + Order status and tracking + Exchanges, returns, and clarifications + Corporate card transactions + Invoice issuance and validation ### **Candidate Profile** * Completed high school education (certificate required) * Minimum **12 months** of customer service experience within a **multichannel call center** * Proficiency in computer use and digital platforms * Excellent verbal and written communication skills * Service orientation and problem-solving ability ### **We Offer** * Statutory benefits * Grocery vouchers * Life insurance * **$1,000 retention bonus** upon completing 3 months * Job stability and professional development **If you have the required experience and seek stable employment, apply now and join our team.** **Desired education level:** Upper Secondary **Desired experience level:** Entry Level **Departmental function:** Customer Service **Industry:** Manufacturing, Consumer Goods *This vacancy is sourced from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694ea3f48600006e00a04d2e&source=indeed