We are Tenon, a leading company in the design, manufacturing, and marketing of smart locks. We are dedicated to creating innovative solutions that combine security and cutting-edge technology. tenon.mx **What will you do?** * You will be the first point of contact with our customers, providing exceptional service and resolving inquiries related to our smart lock products. * You will handle both incoming and outgoing communications to ensure customer satisfaction and retention. * You will coordinate sales, packaging, and shipping of products. **What are we looking for?** * Passion for customer service and the ability to build genuine connections with people. * Previous experience in customer service, preferably in technology or electronic products. * Exceptional verbal and written communication skills. * Ability to work effectively as part of a team and contribute to a positive work environment. * Proficiency in using technological tools such as WhatsApp, Instagram, Paquetería Office, and willingness to learn new apps, systems, or software. **What do we offer?** * The opportunity to join a young and dynamic company, a leader in smart access and security technology. * A positive and inspiring work environment where we value each team member's contribution. * Competitive salary and professional development opportunities. **Education**: * High school diploma * Bachelor's degree (Desirable) **Experience**: * Customer service: 1 year (Desirable) **Job type**: On-site employment Position type: Full-time Salary: $9,374.92 - $10,000.00 per month Work location: On-site