Description
Position Summary:
Provide support to the Commercial Manager to maintain positive customer relationships, ensure excellent service, and achieve business objectives.
Key Highlights:
1. Support continuous training of sales staff.
2. Collaborate in identifying and implementing operational policies.
3. Contribute to increasing sales and customer satisfaction.
**Job Description**
Provide support to the Commercial Manager in maintaining a positive business relationship with the commercial client portfolio to achieve customer satisfaction and drive sales growth in the commercial market.
**Responsibilities**
* Support the Commercial Manager in delivering continuous training to commercial department staff to ensure excellent service and thorough knowledge of commercial operational processes.
* Support the Commercial Manager in reviewing and monitoring daily performance indicators to ensure goal achievement, including Commercial Sales (profitability), Reduction of vehicle accidents, and Customer Satisfaction.
Collaborate with the Commercial Manager to identify compliance with proper execution of commercial operational policies and procedures (e.g., Returns, Cash Registers, Price Changes, Effective Credit Management) to increase sales and deliver excellent customer satisfaction.
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**Requirements**
* Technical degree or equivalent
* Field of study such as Automotive Mechanical Technician, Administrative Mechanic, or related disciplines
* 1–3 years of experience in auto parts or accessories, e.g., as Service Supervisor at an automotive dealership, Commercial Advisor at a dealership, Counter Specialist at a dealership, or Commercial Advisor at chain repair shops
* Skills in automotive parts and computer proficiency
* Availability to work Monday through Saturday
AutoZone México is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate over 800 stores; two distribution centers; a Store Support Center (SSC) located in Monterrey, Mexico; and a Business and Technology Store Support Center (BTSSC) located in Chihuahua. We employ over 16,000 AutoZoners nationwide.
Our customer-centric culture and commitment to going above and beyond define our identity—for both customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you’re helping customers or developing your professional career, we provide the tools and support you need to succeed and advance your future.
AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on their skills and competencies, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.