Front Desk Receptionist

Description

Summary: This professional, long-term onsite role supports U.S. medical practices with patient care and operational excellence. Highlights: 1. Focus on patient care and operational excellence 2. Stable role with long-term growth potential 3. Opportunity to build something impactful **Healthcare Virtual Assistants Wanted** **Onsite position – Mérida, Mexico** **➡️ Option to work remotely after 1 year (subject to performance \& HIPAA compliance)** **Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices.** **This is a professional, long\-term onsite role focused on patient care and operational excellence. Immediate positions are available for qualified candidates—don’t miss this opportunity for stable employment.** **What You’ll Do** * Answer inbound patient calls for doctors’ offices * Schedule, reschedule, and confirm appointments * Navigate EMR systems * Verify insurance benefits (VOB) * Support prescription refill workflows **Who We’re Looking For** * Experience in a clinic, doctor’s office, or hospital * Familiarity with medical terminology (medical billing knowledge is a plus) * Proficient in English (B2 or higher) and Spanish **What We Offer** * Competitive salary based on experience * Annual performance reviews with salary increase opportunities * Consistent full\-time schedule aligned with U.S. business hours * Stable onsite role with long\-term growth potential * Future possibility of remote work after one year (must meet HIPAA standards) **Snapscale is redefining the virtual assistant experience. Since 2017, we’ve partnered with U.S.\-based companies to deliver high\-quality support within a structured, professional environment that emphasizes employee growth and long\-term careers.** **As we expand into Mexico, we’re seeking individuals who want to play a role in building something impactful—not just occupying a position. With over 400 team members across the U.S., India and the Philippines, you’ll have the backing of a proven global organization while helping shape our newest team in Mérida.** **For more information, email: team.mexico@snapscale.org** Requirements: **Ideal Candidate** * Minimum of 2 years of experience in a healthcare setting * Fluency in English and Spanish * Strong organizational and multitasking skills * Excellent communication and interpersonal skills * Proficiency in healthcare management software * Ability to work effectively in a team\-oriented environment * Strong attention to detail and problem\-solving skills