Job Summary: We are seeking an experienced Customer Service Representative to manage schedules and administrative tasks in the healthcare field. Key Highlights: 1. Key role in customer service and follow-up 2. Comprehensive management of schedules and administrative tasks 3. Opportunity in the healthcare sector with advanced technology At Grupo Once - Piédica, we specialize in the manufacturing and marketing of customized orthopedic insoles, based on gait analysis using state-of-the-art technology, delivering high-quality services through our specialists. Over 20 years of experience and leadership support us. We have a presence at strategic locations in Mexico City, other regions of Mexico, and Colombia. We are currently looking for YOUR talent for our upcoming opening, to join our team as: **Customer Service Representative - Receptionist** **Requirements:** * Education: Technical degree / Incomplete Bachelor’s degree * Experience: 2 years in customer service within the healthcare sector and clinic reception * Must reside near the work location (Residency in Mérida is mandatory) **Knowledge:** * Customer service * CRM software handling * Basic administrative and billing functions **Responsibilities:** * Customer service and follow-up * Managing the branch schedule * Administrative tasks (CRM, files in Google Sheets, billing) * Sending scanned supporting documents to accounting staff. **Skills:** * Attention to detail * Manual dexterity and skill * Concentration * Self-motivation **We Offer:** * Bi-weekly salary, fully formalized * Statutory benefits (year-end bonus, vacation, vacation premium) * Savings fund * Food vouchers * Working hours: Monday–Friday, 10:00 AM–7:00 PM; Saturdays, 10:00 AM–1:00 PM Work location: **Cénit Medical Center Building, Mérida, Yucatán.** If you are interested, apply through this channel and we will contact you! Employment type: Full-time Salary: $9,500.00 - $9,501.00 per month Benefits: * Food vouchers Application question(s): * How far do you live from the Cénit Medical Center Building? Experience: * Customer service: 2 years (Preferred) Workplace: On-site employment