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Customer Service Analyst
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Monte Casino 100, Molino del Rey, Miguel Hidalgo, 11100 Ciudad de México, CDMX, Mexico
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Description

**All Posting Locations:** Miguel Hidalgo, Distrito Federal, MX **Job Functions:** Logistics **Date Published:** December 26, 2025 **Ref\#:** R\-98348 ABOUT THE ROLE Job Description Responsibilities: * Track purchase orders (POs) assigned to respective customers from order entry through delivery * Create and track non-conformance reports (NCRs) as required due to rejections or quality issues * Generate customer-specific Customer Service (CS) KPI reports * Attend meetings with Warehouse and Transportation teams to ensure timely loading of POs Education: * Bachelor’s degree in Business Administration, Engineering, or related field * SAP proficiency * Advanced Excel skills Competencies: * Attention to detail * Effective communication * Customer orientation * Teamwork Location(s) Mexico, D.F. **Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes****.

Source:  indeed View original post
Juan García
Indeed · HR

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