Job Summary: We are seeking a professional for customer service and sales advisory of industrial kitchen products and gastronomic businesses, with training and professional growth opportunities. Key Highlights: 1. Paid and continuous training from day one 2. Professional growth and development in an expanding company 3. Dynamic team work with a service-oriented focus Gastroart is a Mexican company founded in León, Guanajuato, in 2012, specializing in providing comprehensive solutions for industrial kitchens, restaurants, cafeterias, and all types of gastronomic businesses. We are recognized for our professional approach, personalized service, and a carefully curated product portfolio covering everything from utensils to highly specialized machinery. At Gastroart, we provide personalized advisory services and accompany our clients through the opening, expansion, or renovation of their gastronomic businesses. Our slogan, **"The Chef's Toys"**, reflects our passion for cooking, service, and equipment that makes the difference. **What will you do on a daily basis?** From day one, you will join a dynamic team and receive 15 days of paid training to familiarize yourself with our products, processes, and systems. Some of your main responsibilities will include: Customer Service and Advisory: * Delivering a personalized, attentive, and efficient shopping experience. * Identifying customer needs and offering solutions without being intrusive. * Demonstrating strong verbal communication skills to guide customers regarding products, promotions, or alternatives in case of stock shortages. * Physically assisting customers during the purchasing process (e.g., helping place items on the counter). Product and Process Knowledge: * Learning about our products and categories: utensils, equipment, warranties, returns, installations, and credit. * Explaining policies and procedures (supplier warranties, invoicing processes, returns, etc.). * Mastering the Odoo ERP system for tasks such as invoicing, collections, cancellations, returns, and customer registration. * Generating quotations, especially for wholesale or credit customers. Operational Activities: * Organizing and labeling merchandise in-store. * Maintaining store orderliness and presentation. * Participating in end-of-day closing by stamping pending invoices to prevent errors in other departments. **Requirements** * Completed high school education (Mandatory) * Interest in sales and customer service * Proactive attitude, initiative, dynamism, and commitment * Ability to effectively solve problems * Organizational skills and attention to detail * Strong communication skills * Immediate availability **Benefits** * Competitive base salary + commission structure * Initial and ongoing training * Flexible working hours within the established schedule * Complimentary beverages during working hours * Employee discount * Growth opportunities within an expanding company * Statutory benefits **Why Join Gastroart?** We seek committed, enthusiastic individuals with a service-oriented vocation. At Gastroart, you won’t just sell—you’ll learn, grow, and become part of a team that values initiative, creativity, and continuous improvement. Your personal and professional development will be a priority. Employment Type: Full-time, Part-time, Indefinite-term, Trial period Contract Duration: 90 days Salary: $9,500.00 – $14,000.00 per month Benefits: * Salary increases * Free beverages * Employee discount * Discounts and preferential pricing * Flexible schedules * Option for indefinite-term contract * Complimentary uniforms * Additional vacation days or paid leave Education: * Completed high school education (Preferred) Work Location: On-site employment