Description
StarSeeds, a leading company in the real estate market, is seeking talented individuals such as:
**Customer Service Executive**
You will be responsible for addressing our customers' questions, requests, requirements, and suggestions through our various customer service channels, maintaining the quality and satisfaction level provided by the company.
**Responsibilities**
\- Customer service via phone calls, chats, and emails
\- Follow-up and closure of customer processes
\- Provision of technical assistance
\- Generation of reports on customer service-related topics
**We Offer:**
\- Statutory benefits
\- Net monthly salary of $9,600\.00
\- Working hours from Monday to Friday (Saturday half-day)
\- Training
\- Bonus after the first 3 months
\- Growth and development within the company
**Requirements:**
\- Experience in customer service, call centers, or similar roles
\- Minimum education: incomplete bachelor's degree or technical degree
\- Proficiency in Excel, Office suite, web pages, and Google Drive
\- CRM knowledge
\- Experience using omnichannel tools (NOT MANDATORY)
\- Strong verbal communication skills, extroverted personality, and service-oriented attitude
\- Analytical ability and effective communication skills
Join this great family — interested candidates may apply through this channel or send their CV to 9995501140
Job Type: Full-time
Salary: Starting at $9,600\.00 per month
Benefits:
* Option for an indefinite-term contract
Application Question(s):
* What is your salary expectation?
* What experience do you have in call centers or customer service?
* Which omnichannel tools have you used?
Workplace: On-site employment