Summary: We are seeking a detail-oriented Junior CRM to support our growing marketing team by managing CRM systems, ensuring data cleanliness, and assisting with campaign execution. Highlights: 1. Opportunity to grow technical and operational skills in CRM 2. Collaborative and fast-paced marketing department 3. Contribute to impactful marketing initiatives Description: We are seeking a **Junior** **CRM** to join our growing marketing team. Reporting to the Marketing Manager, you will support the day\-to\-day operation of our CRM systems, helping keep data clean, campaigns running smoothly, and internal teams supported. This role is ideal for someone who is organized, detail\-oriented, and excited to learn how CRM platforms power modern marketing and sales efforts. At Panorama, we live by the slogan **“Simpler** **Process. Better Pricing.”** We are a forward\-thinking team of doers who value clarity, momentum, and getting things done right. Our marketing department is collaborative, fast\-paced, and constantly evolving. With guidance from senior team members, you’ll have the opportunity to grow your technical and operational skills while contributing to impactful marketing initiatives across the business. **In this role, you will:** * Support the day\-to\-day administration of the CRM platform, including user setup, permissions, basic configurations, and data control. * Assist with the execution of CRM campaigns, email journeys, workflows, and automations in collaboration with the marketing team * Maintain accurate contact lists, segments, tags, and records to ensure data consistency and organization * Provide first\-level support to internal teams using the CRM, helping resolve basic issues and escalating more complex requests when needed * Track CRM performance metrics such as open rates, click\-through rates, and lead activity, and assist in building reports or dashboards * Collaborate with marketing, sales, and operations teams to support CRM\-related requests and ensure processes are followed correctly * Help document CRM workflows, processes, and best practices to improve efficiency and support onboarding * Show curiosity and interest in learning deeper CRM configuration (automations, forms, fields) and participating in process improvement projects over time Requirements: **This role is a great fit if you are someone who:** * Has a bachelor’s degree in Marketing, Business, Information Systems, or a related field * Has basic experience with CRM platforms such as Salesforce, HubSpot, Zoho, Follow Up Boss, or similar * Is detail\-oriented and comfortable managing data accurately * Communicates clearly in English, both written and verbal * Works well cross\-functionally and enjoys collaborating with marketing, sales, and support teams * Is organized, proactive, and able to follow instructions while managing daily tasks independently * Is comfortable working with tools like Excel or CRM dashboards to review performance data * Has a basic understanding of email marketing, segmentation, automation, and reporting (a plus)