JOB DESCRIPTION Operations Technology (OT) Analyst Job description An Operations Technology Analyst is a critical member of our organization’s OT team. They focus on the implementation, maintenance, and optimization of technology systems that drive our manufacturing operations in The Americas Region. Responsibilities* Deploy, and maintain operational technology systems. * Monitor and manage operational performance and security. + Manage and resolve OT service tickets, coordinating with plant personnel to troubleshoot issues. + Monitor OT alerts and notifications from regional plants; troubleshoot and resolve critical issues promptly * Respond to operational technology issues in a timely manner. * Analyze data to enhance efficiency, reduce downtime, and minimize costs. * Assess vulnerabilities and implement security controls. * Write functional requirements / specification documents. * Collaborate with IT and OT team members as well as 3rd party vendors. * Stay up to date with the latest trends and best practices in operational technology. Qualifications* 5\+ years of related experience in a manufacturing IT environment. * Significant experience in operations technology, firewall management, and networking protocols. * Well\-developed analytical, investigation and problem\-solving skills. * Knowledge of Industry protocols such as DNP and the use of the Protocol Analyzers to analyze data traffic. * Excellent interpersonal and communication skills (must speak English), with the ability to work collaboratively with other team members and stakeholders. * Demonstrates accountability, transparency, and integrity. Desired Skills:* Experience with Hirschmann and Fortinet products. * Preferred certifications include CISSP, CCNA, SANS, GSEC, ISC, ISC2, CEH, GCED, and GPEN. * Good knowledge of Standards (ISO 2700x, IEC 62443, NIST). Other Factors Relevant to Position:* Must be located in Mexico * Must be willing to work off\-shift hours as necessary to fulfil job duties PRIMARY LOCATION SDT Servicios Queretaro