Summary: Seeking a Technical Program Manager with Developer Relations experience to enhance a Workspace Recommendation Platform, bridging strategic capabilities with internal user leverage and fostering product adoption. Highlights: 1. Bridge strategic platform capabilities with internal user adoption 2. Transform high-friction onboarding into scalable, self-serve model 3. Foster a robust internal developer community for product engagement **Role: Technical Program Manager** **Location: Guadalajara, MX onsite** **Type of Hire \- Contract/ C2H: Contract** **Rate (Max): $40/hr.** **Position requirements: Onsite all 5 days (Av. Americas1500, Piso 17 Suite 1751 Country Club Guadalajara , Jalisco 44610\)** **Job Description** Summary: We are looking for a Technical Program Manager with Developer Relations (DevRel) experience to join the Workspace Recommendation Platform (WRP) team. This critical role involves bridging the gap between the platform's strategic capabilities and our internal users' ability to leverage them. The successful candidate will be responsible for transforming the current high\-friction onboarding process into a scalable, self\-serve model, reducing technical bottlenecks, and fostering a robust internal developer community to drive product adoption and engagement. **Responsibilities:** * Enablement \& Education: Lead the development of actionable playbooks, tutorials, and technical guides to create a scalable, self\-service onboarding experience. * Advocacy \& Feedback: Systematize user "Listening Tours" into a continuous feedback loop, acting as the "voice of the user" to the product team and mediating technical disputes. * Evangelism \& Community: Proactively drive platform adoption through technical workshops, office hours, and the establishment of a peer\-to\-peer support community. * Operational Agility: Streamline the multi\-stage launch lifecycle, including standardizing sign\-offs from Legal and Privacy to achieve sub one\-week campaign rollouts. * Strategic Governance: Educate internal teams on respectful engagement practices to mitigate business risks and protect user trust within the Workspace ecosystem. * Technical Support Coordination: Deflect common engineering queries by providing scalable solutions and documentation, freeing core engineering leaders for strategic development. Qualifications: * Bachelor’s degree in Computer Science, Engineering, Technical Communications, or a related field. * At least 5 years of experience in Technical Program Management or Developer Relations, ideally within a large\-scale technology environment. * Proven track record of creating technical documentation, onboarding programs, or educational content for developer audiences. * Strong project management skills, with experience navigating complex organizational workflows (e.g., Legal, Privacy, and Security reviews). * Excellent communication and interpersonal skills, with the ability to influence cross\-functional engineering and product leadership. * Detail\-oriented with the ability to manage multiple technical projects simultaneously while maintaining a focus on "Northstar" metrics. * Desired Skills: * Experience with internal\-facing platform products or "Internal DevRel" models. * Familiarity with the Google Workspace ecosystem or recommendation platforms. * Ability to thrive in a fast\-paced environment and execute a 90\-day foundational roadmap independently. This position offers an excellent opportunity to unlock the potential of a high\-impact strategic asset, directly influencing the productivity and effectiveness of product teams across the organization. Employment Type: Full-time Salary: $100,000.00 \- $110,000.00 per month Experience: * Developer Relations models: 3 years (Required) Language: * Advanced English (Required) Work Location: Onsite