**Company Description** “We’re not in the shipping business; we’re in the information business” \-Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service\-based approach to logistics. * 15,000 trained professionals * 250\+ locations worldwide * Fortune 500 * Globally unified systems **Job Description** **Scope of Position** To further develop the Air \& Ocean productivity by closing business for both imports and exports, while contributing to profitability, keeping up with the marker conditions and adhering to the company policies and procedures. Key Deliverables * Proactively monitor the following key metrics to achieve the expected results: * Operational Effectiveness * Local origin and destination charges updated per quarter. * CHQ/RFQ respond within 24 hours of due date. General job responsibilities: * Exemplify and Teach Our Culture, Mission and Goals. * Follow the 10 Critical Success Factor. * Contribute to build healthy cross\-functional relationship and work environment, promote team spirit and cohesiveness in the department. * Timely completion of 52\-hour trainings per year (4\.33 per month) and required trainings associated to the role. * Own your self\-development. Prepare, follow\-up and execute on your personal development goals. * Correct utilization of company’s resources. * Timely escalation of issues to supervisor, manager or other subject matter expert such as compliance, accounting, etc. Job responsibilities: * Understand Expeditor’s general procedures and quality expectations (District Excellence). * Understand the Air \& Ocean pricing process per Expeditors’ Operational Performance Standards (OPS) and always be in the lookout for better practices to improve operational performance, efficiency and productivity. * Understand and make sure Customer expectations are complied properly with Customer SOPs. * Manage, maintain and respond to all quote requests via centralized pricing mailbox using the Quoting tool. * Respond to quote inquires within 2 hours, and 100% quotes competed/presented within 24 hours. In cases where the request can not be fulfilled, informed the customer in a timely manner. * Understand and execute in accordance to pricing import department’s systems and tools – to ensure best in class pricing, including but not limited to: * Quoting tool * Customer Approved List – Make sure all customers have updated and completed information. * Sales Pipeline * CRDM resource material * All Air \& Ocean pricing reports – related to OPS, OPA and Pricing(Refer to all available reports in *AO Imports Automatic Internal Reports*) * Operational Effectiveness * SPOT/GAM/Network rates updated * Customer’s SOP – Transition initiate. * Perform consistently at the highest level, according to District Excellence expectation and standards (OPS). * Service provider management * SPM reporting, tools and resources. * Understand the import process flow consistently be in the lookout for better practices to improve department’s pricing efficiency and productivity. * Ensure all customer’s standards operating procedures are in place and updated in Expeditors’ Customer SOP database and execute pricing process accordingly. * Ensure approved customer’s list is updated in a timely manner as part of the revenue recognition and set up of new and existing customers. * Interact with customers and provide professional advice for different alternatives to facilitate their acceptance the quotes, increasing efficiency with sense of urgency, with out sacrificing quality work. * Work in conjunction with the product management team to determine pricing margin guideline. * Effectively track/trend of all quotes completed to be able to measure win/loss ratio/timeliness of the quotes. * Review and update all quotes (SPOT/GAM/Network rates) and ensure to upload the latest version to each file in edoc. * Customer Rate repository. Air \& Ocean Import Pricing Agent job responsibilities: * Understand and execute according to all compliance requirements at all times. Following all applicable regulations for Expeditors and the US government – including but not limited to: * Trade compliance * Federal Maritime Commission (FMC) * In bonds * Importer Security Filing (ISF) * Protect Air \& Ocean finances, avoiding quote issues, by a correct execution while quoting with proper markups * 50% \- Win ratio. * Revenue markup control. * Market Conditions monitoring. * Incoterms (Prepaid/Collect) * Understand and follow credit policy 100% of the time. * Understand all accounting processes and reports and its impact. * Monitor and constantly work on preventing monetary losses. * Ensure the accuracy, consistency, and strategic alignment of pricing activities within the broader revenue process. * Security Health and Safety * Responsible to inform immediately to the Branch’s Health and Safety representative any unsafe condition that could put employees at risk in the workplace as well as any incident or accident. **Qualifications** To be the most effective in this position we are looking for the following skills and experience: * 1 year of experience in similar position, or equivalent combinations of education and experience. * Hazardous materials certification * Understanding of Air Import Process(Preferred). * Effective interpersonal skills, including proven abilities to listen, comprehend, communicate effectively. * Self\-driven personality. * Sense of urgency and problem solving oriented. * Strong organizational skills * Time management and attention to detail oriented. * Ability to complete work within standard guidelines, policies and procedures. * Good computer skills, and ability to learn new programs and tools including knowledge of all Microsoft Office applications. * Advance English (Written and spoken). **Additional Information** All your information will be kept confidential according to EEO guidelines.