Controller

Description

Position Summary: We are seeking a Controller to execute and support the Service Management in administrative, financial, and accounting tasks—both operational and commercial—to achieve growth and profitability objectives. Key Highlights: 1. Administrative and accounting support to the Service Management 2. Collaboration for departmental growth and profitability 3. Management of work orders and warranty claims Dimasur is an authorized distributor of the **John Deere** brand, specializing in the sale of **construction and agricultural equipment**. With a strong market presence, the company covers the **entire southeastern region of the Mexican Republic**, currently operating **16 strategically located branches** to deliver comprehensive, efficient, and high-quality service to its customers. ***We Are Hiring*** **Position:** Controller **Position Objective:** To execute and support the Service Management in correctly carrying out administrative, financial, and accounting tasks—both internally within operations and externally in the department’s commercial activities; to provide administrative support and collaborate with the Workshop Manager/Service Manager and the entire department to achieve established growth and profitability objectives. **Responsibilities:** * Enter data related to departmental activities (hours worked, overtime, rework hours, etc.) * Open work orders * Prepare parts and materials requisitions * Close work orders and invoice repairs upon customer approval * Route and track customer complaints and claims related to workshop repairs * Prepare warranty claims and route them to the Warranty Department for submission * Conduct monthly machinery inventory * Manage and monitor Product Improvement Programs * Process accident reports to John Deere * Identify improvements and needs; participate in initiatives to improve work processes * Administer the payroll register of occupational safety and risk prevention regulations * Register delivery of new machines in the John Deere Warranty System and * Manage relevant documentation (Delivery Record and Warranty Policy, triplicate copies) * Keep the customer database updated in the system * Manage internal and factory announcements * Maintain records of usage and maintenance of resources: facilities, tools, vehicles * Track collection and delivery manifests for hazardous products to companies certified by the local environmental and ecological authority; archive and control all related documentation. **Requirements:** * Minimum: prior experience in workshop administration, preferably for heavy machinery or related fields. * 1 year in this industry. * **Education:** Mechanical Engineering, Industrial Engineering, or Business Administration **We Offer:** * Statutory benefits. * Life insurance. * Savings fund. * Base salary \+ compensation. * Work tools. * Ongoing training. If you possess strategic focus and commitment to success, this position may be ideal for you. Join our team and contribute to our company’s continued success. We cultivate VALUE, we build the FUTURE.