Reception Manager - Hospitality

Description

Position Summary: Hotel seeks a Head of Reception with experience in hospitality and operational leadership to manage hotel reception operations and guest services. Key Highlights: 1. Hospitality and operational leadership experience 2. Comprehensive management of public areas and housekeeping 3. Ensuring quality standards and guest service Hotel located facing the Malecón de Progreso seeks to integrate a Reception Manager with experience in hospitality and operational leadership. What do I need? • Degree in Administration, Tourism, Hospitality, or related field (student or incomplete degree). • Minimum 3 years of experience in hospitality reception (hotel sector mandatory). • English: Intermediate – Advanced (conversational) • Availability to cover shifts Key Responsibilities: Experience in this position and in hotel reception operations (check-in – check-out, walk-in room assignments, rate verification, billing, handling of payments) Knowledge of hotel software and work equipment Reporting guest feedback, digital platforms and websites Comprehensive management of public areas and housekeeping Ensuring quality standards, operational efficiency and guest service. Offered: Job stability Monthly productivity bonus Full statutory benefits Career development within a growing organization Food allowance Savings fund What are you waiting for? Apply now and join our team! Salary: MXN 13,000 net + commissions + bonus . -Requirements- Minimum education: Higher education – Bachelor's degree 2 years of experience Languages: English Age: between 25 and 40 years Skills: Team management, Leadership, Billing, Personnel management, English, Operations, Reception, Hospitality, Guest services, Verification Keywords: leader, head, manager, director, chief, lead, leadership, supervisor, regent, receptionist, front desk agent