Customer Service Advisor

Description

Job Summary: We are seeking a Customer Service Advisor who shares our values and wishes to join a dynamic, committed, and innovative team to serve and resolve customer needs. Key Highlights: 1. Be part of a dynamic, committed, and innovative team 2. Handle incoming calls and messages 3. Resolve customer needs At Macropay, we have a new opportunity for you! At Macropay, we believe in talent, passion, and continuous growth. Today, we are looking for individuals who share our values and wish to join a dynamic, committed, and innovative team. If you are seeking a new professional challenge, this is your opportunity. We want to meet you! Position available: Customer Service Advisor · Location: Col. México, Mérida, Yucatán Employment type: Full-time Department: Customer Experience What are we looking for? Completed high school or higher education 1 year of customer service experience (Contact Center, counter service, sales) Availability from Monday to Sunday with rotating days off Key Responsibilities: Handle incoming calls and messages Resolve needs of customers contacting the contact center Follow up with customers Contact via telephone and chat What we offer: · *Competitive salary *Statutory benefits *Additional benefits: -Grocery vouchers -Savings fund -Major medical expense insurance · How to apply? Apply through this channel We want to meet you and learn what makes you unique!. -Requirements- Minimum education: Upper secondary education - General High School 1 year of experience Age: between 20 and 45 years old Keywords: advisor, asesor, care