Job Summary: This position involves customer prospecting, managing credit application procedures, sales and portfolio recovery, and adhering to security and ethics protocols. Key Highlights: 1. Customer prospecting and credit management. 2. Sales and customer portfolio recovery. 3. Use of tools and systems such as SAP and Office. **Job Description** Prospect customers and manage the collection of required documentation to initiate the Credit Approval process. Sell and recover portfolio. **Main Responsibilities** 1\. **Prospect customers, provide them with a credit application form, and inform them of the documentation required to initiate the Credit Approval process.** **2\.** Forward the collected documentation to the Portfolio Manager to initiate the Credit Approval process. 3\. **Keep prospects informed of the progress of their Credit Approval.** **4\.** Inform prospects of the approval or rejection of their requested credit. 5\. **Receive purchase orders or place material orders.** **6\.** Forward orders to the Billing Clerk for invoice preparation. 7\. **Request an authorization key from the Portfolio Manager for credit sales.** **8\.** Monitor amortization of payments for advance invoicing. 9\. **Receive overdue invoices and portfolio reports for collections management.** **10\.** Conduct collections management. 11\. **Deliver payments collected through collections management, along with supporting documentation (counter-receipts for invoices submitted for review), to the Portfolio Manager or Billing Clerk.** **12\.** Unpaid invoices, Cash Receipts, Portfolio Copy of customer payments, Collections Logbook, and Daily Collections Activities Report derived therefrom. 13\. **Perform bank deposits for collections, if authorized to do so.** **14\.** Forward original deposit vouchers and deposit slips for collections to the Sales Manager / Billing Clerk or Portfolio Manager. 15\. **Follow Security Code procedures and directives in all assigned activities.** **16\.** Comply with the Company’s Code of Ethics. 17\. **Knowledge of Construrama’s Value Propositions and their operation.** **18\.** Promote value propositions and credit systems. 19\. **Knowledge of product portfolio.** **20\.** Counter sales staff are responsible for identifying potential customers and reporting such information to the store manager. 21\. **Assist in sales efforts with customers who have ceased purchasing, reduced their purchases, or only purchase certain products.** 22\. **Responsible use of login credentials (user ID and password) across various company information systems, tools, and applications; timely and accurate updating of assigned information per established Construrama Promexma processes and practices; and compliance with CEMEX’s information security and confidentiality policies.** 23\. **Perform any other duties assigned based on the nature of the position and business requirements.** **Job Challenges** 1\. Safety: Zero disabling accidents. 2\. Improvement in service indicators. 3\. Improvement in productivity indicators. 4\. Cost management. **Required Skills and Knowledge** * Use of tools and systems (computer, automobile, mobile phone, radio, SAP, JDE, Office, Lotus Notes). * Accounting. * Customer service. * Service-oriented attitude. * Empathy. * Cash management. Required Experience: * 1–3 years of general sales experience. * 1 year of customer service experience. * Customer portfolio management and customer relationship management. Required Knowledge: * Administration. * Customer service. * Production processes. * Cost management. Critical Competencies: * Customer focus. * Results orientation. * Decision-making. * Problem solving. * Business acumen. * Conflict management. Salary: $9,000.00 – $9,700.00 per month Application Question(s): * Do you own a personal vehicle? (DESIRABLE) * What is your professional field of study? * Do you reside in Mérida, Yucatán? * The salary is $9,700 gross monthly + statutory benefits. Are you interested? Work Location: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
