**Recovery Executive / Phone Support** **Location:** Av. Yucatán 388, Col. Los Pinos, Mérida, Yucatán, C.P. 97138 **Position Type:** Full-time **Modality:** On-site **Job Description** We are looking for committed, responsible, and proactive **Recovery Executives** to join our team. The main objective of the role is to perform collection activities and customer follow-ups, maintaining professional service focused on results. **Schedules** The following shifts are rotated: **Schedule A (with Saturday shift):** * Monday to Wednesday: 8:00 a.m. – 6:00 p.m. * Thursday and Friday: 8:00 a.m. – 5:00 p.m. * Saturday: 8:00 a.m. – 1:00 p.m. **Breaks:** * 1 break of 1 hour and 20 minutes * 10 minutes AM * 10 minutes PM **Schedule B (no Saturday shift):** * Monday to Friday: 8:00 a.m. – 6:00 p.m. **Salary and Benefits** * Gross salary: **$8,364 per month** (paid biweekly via BBVA) * **Uncapped commissions** (with 1-month delay) * **High Bonus:** $300 cash every Friday (for the executive with highest recovery in the campaign) * **Referral Bonus:** $1,000 * **Statutory benefits** **Conditions** * Phone usage policy * Clean desk policy * Dress code: **Business Casual** **Training** * Duration: 2 days (from 9:00 a.m. to 5:00 p.m.) * **Paid training** **Contract** * First contract: 30 days * Second contract: **Indefinite** Send us a message at 55 7208 6213 Type of position: Full-time Salary: $8,674.48 \- $12,000.00 per month Benefits: * Salary increases * Free drinks * Referral program * Medical expense insurance * Life insurance Workplace: On-site job