Job Summary: We are looking for a Service Ninja to provide customer support, handling comments, complaints, and suggestions through various contact channels. Key Highlights: 1. Customer support via multiple channels 2. Excellent spelling 3. Handling of comments, complaints, and suggestions At Galileo, we continue to grow and are seeking our next Service Ninja—if you enjoy teamwork, apply now. Main Responsibilities: This team handles all customer comments, complaints, and suggestions received through various contact channels, such as Facebook, phone calls, email, WhatsApp, etc. We require outstanding customer service skills and excellent spelling. Although this position is 90% remote, all training (approximately one week) is conducted in person at our offices in CDMX, and occasional in-person attendance is required thereafter. Working hours: Monday through Sunday, 10:00 AM to 7:00 PM, with two days off per week. We offer: * Gross monthly salary of $12,600 * Statutory benefits * Major medical expense insurance * Christmas bonus equivalent to 15 additional days on top of your year-end bonus * Free eyeglasses and brand discounts * Additional discounts for gyms and schools * Monthly food vouchers worth $500.