In this position: * Route requests to the appropriate department for timely response. * Assist customers via telephone and email. * Send information to customers for their approval. * Receive and log customer complaints or issues. * Generate customer status reports. * Manage account statements and verify payments. Requirements * Bachelor’s degree in Administration, Accounting, or related field * Intermediate Excel skills * Strong written communication skills * Payroll knowledge preferred We offer * Statutory benefits starting from the 3rd month. * Work schedule: Monday to Friday * Location: Colonia México, near Plaza Fiesta Send your CV to reclutamientoartega@gmail.com Job type: Full-time Salary: $9,000.00 – $10,000.00 per month Benefits: * Option for an indefinite-term contract Application question(s): * Have you read and do you agree with the stated salary range? * What is your salary expectation? Experience: * Customer service: 1 year (Preferred) Workplace: On-site