Job Summary: We are seeking a Community Manager with experience in social media management, digital monitoring, and communication, capable of analyzing metrics and managing crises. Key Responsibilities: 1. Manages conversations and monitors digital media. 2. Analyzes metrics and reports relevant conversation insights. 3. Develops content calendars and escalates sensitive or crisis-related cases. **Community Manager** **Education:** Bachelor’s degree in Communications, Marketing, Political Science, Public Relations, or related fields. Training in: Digital Communication, Crisis Management, or Institutional Social Media and/or similar areas. **Minimum 1 year of experience:** managing social media, handling online conversations, and preparing digital media monitoring reports. **Required Skills:** Analytical thinking, problem-solving, crisis response, written communication, ability to work under pressure, excellent spelling. **Technical Knowledge:** Proficiency in social media platforms (Meta, X, TikTok, YouTube, Facebook) - Excel, Word. - Understanding of institutional tone and drafting public responses. **Key Activities:** - Content calendars - Analyze daily and weekly interaction metrics - Escalate sensitive or crisis-related cases to responsible departments - Identify potential crises or sensitive topics - Report relevant conversation insights and metrics. **Work Conditions:** * 100% On-site * Competitive salary, determined based on experience. * Must reside in Pachuca, Centro area. Employment Type: Full-time Work Location: On-site employment Employment Type: Full-time Salary: $10,000.00 - $12,000.00 per month Work Location: On-site employment