Job Summary: We are seeking a Telephone Collections Agent to recover overdue accounts through telephone contact with customers, issuing credit memos and negotiating payment agreements. Key Highlights: 1. Call Center, financial services, or collections experience is valued. 2. Responsibilities include customer service, service delivery, and commitment. 3. You will be part of the Customer Service Department. **Sears is hiring a Telephone Collections Agent in Altabrisa \- Mérida, Yucatán** ------------------------------------------------------------------- **SEARS CREDIT AND COLLECTIONS CENTER** **OBJECTIVE**: Recovery of overdue accounts via telephone. **REQUIRED PROFILE:** * Completed high school diploma * Minimum 6 months’ experience (Call Center, financial services, collections) **RESPONSIBILITIES:** * Contact customers by telephone. * Issue credit memos * Negotiate payment agreements **SALARY**: * **$10,600 gross** per month \+ **$1060** food vouchers \+ **$1060** Savings Fund \+ **Bonuses** **BENEFITS:** * Statutory benefits * Food vouchers * Employee discounts * Savings Fund **WORK SCHEDULE:** * Monday to Friday: **12:30 pm to 9:00 pm (1-hour lunch break)** * Saturday: **12:00 pm to 5:00 pm** * Sunday off (one Sunday per month required) **Desired Education Level:** High School **Desired Experience Level:** Entry Level **Departmental Function:** Customer Service **Industry:** Retail / Retail Trade **Skills:** * CUSTOMER SERVICE * SERVICE DELIVERY * COMMITMENT *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69c549c33500003200081082\&source\=indeed*