Job Summary: Credit and collections analyst responsible for managing outstanding payments, monitoring accounts, identifying delinquencies, and resolving customer disputes. Key Responsibilities: 1. Manage and recover outstanding customer payments. 2. Handle customer complaints and disputes related to debt. 3. Prepare reports on the status of accounts receivable. Credit and Collections Analyst * Primarily responsible for managing and recovering outstanding payments from customers with debts. * Monitor outstanding accounts and payment due dates. * Identify delinquent accounts and prioritize their management. * Make phone calls and send emails to customers to remind them of outstanding payments. * Update account statuses and ensure all received payments are properly documented. * Prepare periodic reports on accounts receivable status, collection activities, and progress and issues in payment recovery. * Handle customer complaints or disputes related to debt or payments. * Seek effective and satisfactory solutions to resolve issues. Interested candidates are encouraged to apply through this channel. Employment Type: Full-time Salary: $8,000.00 - $12,000.00 per month Benefits: * Option for indefinite-term contract * Life insurance Education: * Completed high school (Preferred) Experience: * Collections management: 5 years (Required) * Similar position: 1 year (Preferred) Work Location: On-site employment